How Our Legal Framework Applies to Your Account
surga100 operates under terms that vary by jurisdiction. Whether you access the platform from Bekasi or anywhere else in Indonesia, your account is subject to eligibility rules tied to local law. We do not accept accounts from regions where access is restricted, and we check this
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at registration. Your deposits through DANA, OVO, or GoPay are processed only once account verification is complete — wallet identity must match your registered account name. Any mismatch triggers a manual review before funds are cleared. We do not hold funds that fail this check beyond
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the review window, and we will contact you via your registered email if action is needed. Terms covering game availability, withdrawal conditions, and promotional access are published in full on the relevant policy pages and updated when the platform changes. We aim to notify you at
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least seven days before any material change takes effect. Continued use after that window means you accept the updated terms. If you disagree with any change, you can close your account by contacting our support team through live chat or email — both channels are monitored.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.