What Information We Hold and Why
When you open an account with surga100, we collect the details you provide during registration — your name, email address, mobile number, and the e-wallet you use to transact, whether that is DANA, OVO, or GoPay. We also collect session data such as login timestamps, device
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type, and IP address. This helps us verify your identity, process your deposits and withdrawals, and keep your account secure. We do not sell your personal information to third parties. Payment data linked to DANA, OVO, or GoPay transactions is processed to complete your wallet top-ups
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and cashouts — we retain only what is necessary for that purpose and for fraud prevention. Cookie data from your browser or mobile session is used to keep you logged in across devices and to understand how pages are used so we can improve them. You
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can adjust cookie preferences through your browser settings at any time. Data retention periods vary by data type: account information is held while your account remains active, and for a period after closure as required by applicable law. Where local law in Indonesia requires us to
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hold or disclose certain data, we comply with those obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.